WE NEED YOU:
Product Management:
- Upload and update product information (images, descriptions, pricing, attributes, etc.).
- Manage product categories and classifications in line with sales strategy.
- Ensure product listings comply with platform regulations and are optimized for SEO.
Storefront Management:
- Design and update storefront interface (banners, deals, modules, etc.)
- Optimize user experience across the storefront
- Set up and maintain store quality score (Shop Score).
Promotion & Voucher Management:
- Create and manage promotional campaigns: Flash Sales, Combo Deals, Bundle Offers, etc.
- Manage voucher systems including Seller Vouchers and Platform Vouchers.
- Monitor campaign performance and adjust strategies based on KPIs.
Business Performance Monitoring:
- Track key metrics: revenue, order volume, CVR (Conversion Rate), ROAS (Return on Ad Spend), AOV (Average Order Value), etc.
- Analyze data to propose improvements and growth initiatives.
- Prepare weekly/monthly/quarterly reports for relevant departments.
- Order Fulfillment & Operations:
- Oversee order processing from placement to delivery.
- Coordinate with warehouse and logistics partners to ensure timely and accurate deliveries.
- Handle operational issues including order cancellations, returns, and customer complaints.
WORK LOCATION:
- 3rd Floor, Moc Gia Building, No.123 Cong Hoa Street, Ward 12, Tan Binh Dist., HCMC.
WORKING TIME:
- Monday to Friday from 8 AM - 5 PM.
REQUIREMENTS:
- Bachelor at relevant experience.
- 2+ years’ experience in E-Commerce industry.
- Intermediate level English – in both speaking and writing. Japanese is a plus.
- Good Microsoft Office is a must.
BENEFITS:
- Competitive salary with annual raises and promotion opportunities.
- Biannual performance bonuses and a 13th-month salary.
- Full insurance per Vietnamese Labor Law.
- Employee engagement activities, Holiday bonuses, and gifts.
- Multinational work environment with global clients and expert teams.
- Opportunities to collaborate with leading companies and high-expertise regional/ global teams.
