ABOUT THE JOB: 

We are seeking a dynamic and results-driven Solution Architect to join our team. This role is pivotal in providing our service portfolio to clients, building client relationships, research and create new service offerings. The ideal candidate should possess a strong business acumen, exceptional communication and consultation skills.

WE NEED YOU: 

• Design core solutions to address client’s business needs.
• Research and develop various solutions to case studies and service models.
• Build and maintain strong, long-lasting client relationships with clients to expand new projects.
• Act as the primary point of contact for clients, ensuring high levels of customer satisfaction.
• Educate stakeholders to understand the concept of TCV‘s new services.
• Develop and communicate strategic roadmap, corporate strategies and business strategies to relevant business units.
• Consolidate and produce business plans and review together with other business heads.
• Produce regular and ad-hoc research papers / reports on business development and market landscape.
• Complete all reporting activities accurately and on time.
• Analyze situations and identify needs of new and existing Client to propose Solutions.
• Analyze Client’s request to come up with the right strategies, assign tasks to internal resources to develop services model and proposal.
• Research and identify market trends and opportunities, collaborate with internal & external stakeholders to create New Service Model based on Market trend and New technology.
• Involve in Proposal and Quotation making process.
• Join Client meeting with Sales/ Client Success team to gather and verify business needs, gather requirements and provide consultation to Client.
• Study and localize Group’s Service Model to Vietnam Market.
• Assist Directors and BODs to track and provide analytical reports on the development of strategic initiatives, financial performance and the market.
• Other tasks as assigned by Division Director and BODs.

WORK LOCATION:

• 4th floor, Moc Gia Cong Hoa Building, 123 Cong Hoa Street, Ward 12, Tan Binh District, HCMC.

WORKING TIME:

• Service time: 8 AM - 5 PM, Monday – Friday.

REQUIREMENTS:

• Bachelor’s degree.
• Experience in BA, Market research & Consulting (especially CX consulting, DX consulting, Management & Business Consulting) for at least 2 years.
• Fluent written and Spoken English.
• Familiar with B2B Global business environment.
• Proficient Microsoft Office (Advanced Excel, Power Point).
• Logical and critical thinking, Analytics skill, Market research, Attention to details, Problem solving, Technical Skills, Decision-Making Skills, Managerial Skills.
• Presentation, Negotiation and Persuasion Skills.

BENEFITS:

• Competitive salary with annual raises and promotion opportunities.
• Biannual performance bonuses and a 13th-month salary.
• Full insurance per Vietnamese Labor Law.
• Employee engagement activities, Holiday bonuses, and gifts.
• Multinational work environment with global clients and expert teams.
• Opportunities to collaborate with leading companies and high-expertise regional/ global teams.