WE NEED YOU:
1. Training & Evangelism (40%)
✔ Represent Microsoft as a brand ambassador in training, education, and product 
evangelism 
✔ Deliver engaging product demonstrations and learning sessions both onsite and online. 
✔ Develop strong product knowledge and communication skills, including storytelling and 
gamification techniques. 
✔ Support and lead campaigns related to diversity, inclusion, and accessibility initiatives. 
2. Social Content & Media Management (50%)
✔ Create, shoot, edit, and manage short-form and long-form video content for social media platforms.
✔ Develop engaging digital content to promote Microsoft products and programs. 
✔ Analyze content performance metrics and apply social boosting strategies to continuously refine and optimize content for maximum audience reach and business impact.
✔ Maintain consistent branding and messaging across platforms.
3. Collaboration & Reporting (10%) 
✔ Participate in meetings, calls, and cross-functional collaborations. 
✔ Prepare reports and presentations for internal teams and key stakeholders.
✔ Support project coordination and communication activities. 

WORK LOCATION:
✔ Remote
WORKING TIME:
✔ Monday to Friday, 8AM - 5PM
REQUIREMENT:
Product Knowledge & Expertise
✔ Clearly articulate key selling points, technical specifications, and customer benefits of Copilot+ PCs and other Microsoft consumer products and services.
✔ Demonstrate how hardware and software work together to deliver real-life customer value.
✔ Explain the differences between Microsoft 365, Copilot in Microsoft 365, Office licensing, and ESD, including their unique benefits and features.
✔ Present Windows 11 key selling points, features, and advantages.
✔ Demonstrate strong knowledge of Windows gaming features and ecosystem. 
✔ Communicate the value proposition of Copilot+ PCs and AI-powered Windows 
experiences. 
✔ Develop understanding of key silicon partners (Qualcomm Snapdragon, Intel, AMD) and 
their impact on OEM and modern PC platforms. 
✔ Monitor technology industry trends and analyze direct and indirect competitors
 (e.g., Apple and others). 
✔ Deliver compelling product demonstrations using effective storytelling techniques.
Training Materials & Partner Enablement
Development & Distribution of Training Assets 
✔ Develop and deliver training materials for Retail Professionals and partners in alignment with corporate guidelines. 
✔ Create localized training content (in local language) for newly launched products. 
✔ Produce demo scripts, product guides, and reference materials. 
✔ Ensure all training assets comply with Microsoft branding and marketing standards. 
✔ Develop training videos, including product reviews and demonstrations. 
✔ Manage and maintain local social media channels to support continuous learning. 
✔ Promote Microsoft’s learning platform, ExpertZone, as a primary self-learning resource for Retail Professionals.
Partner Engagement & Support
✔ Prioritize support for direct distributors, OEMs, and silicon partners across Microsoft’s consumer portfolio. 
✔ Coordinate with partners to plan and schedule training sessions, workshops, and enablement activities. 
✔ Collaborate with partners on major events, serving as a Microsoft representative and delivering key messages on stage. 
✔ Provide partners with up-to-date product knowledge, tools, and essential resources. 
✔ Support distributors during consumer-facing events that require Master Trainer participation. 
✔ Train partner promoters and sales teams on Microsoft products and solutions. 
✔ Represent Microsoft at partner product launches and promotional events both offline and online.
Digital Platforms & Social Media Management
✔ Manage and optimize social platforms in alignment with product campaigns and KPI targets. 
✔ Create and publish long-form and short-form video content for the ExpertZone Thailand YouTube channel. 
✔ Develop video scripts, storyboards, and creative concepts that reflect local market relevance. 
✔ Produce engaging social media content that supports brand awareness and market growth. 
✔ Monitor and improve key performance metrics, including views, impressions, and click through rates. 
✔ Support partners and distributors on e-commerce livestream platforms (e.g., Shopee, Lazada). 
✔ Analyze social media trends and performance data to drive continuous channel growth.
Reporting & Performance Management
✔ Submit training and event reports through Microsoft’s reporting system (RepTool). 
✔ Participate in weekly / monthly Master Trainer and country-level calls. 
✔ Maintain consistent training cadence and timely reporting compliance. 
✔ Prepare and submit monthly business reports summarizing key activities and outcomes. 
✔ Track and achieve monthly, quarterly, and annual KPI targets. 
✔ Attend and participate in regional and global online meetings as required.
Additional Skills & Professional Competencies
✔ Demonstrate strong interpersonal and communication skills, with an emphasis on storytelling. 
✔ Apply storytelling techniques to communicate product value and customer benefits effectively. 
✔ Integrate global and social campaigns (e.g., diversity, inclusion, accessibility, sustainability) into training programs. 
✔ Enhance brand value by delivering impactful, purpose-driven learning experiences.
✔ Bachelor’s degree in Business Administration, Marketing, Communications, Information Technology, or related fields.  

BENEFITS:
✔ Salary: Negotiation
✔ Working in the environment of a multinational corporation, with customers being the leading foreign companies in the field
✔ Promotion opportunities
✔ Periodical bonus: twice/year
✔ Position promotion, salary increase: once/year
✔ 13th month salary
✔ Insurances followed Vietnamese Labor Law
✔ Bonuses, gifts for Holidays
✔ Activities: Birthday party, Employee engagement activities