ABOUT OUR BUSINESS INTELLIGENCE DIVISION – BUSINESS INTELLIGENT UNIT

• Digital Transformation Initiatives
• Digital Solutions Design and Execution
• Business Intelligence and RPA Solutions

WE NEED YOU:

• Act as the bridge between business stakeholders and technical teams to translate business needs into clear and actionable software/automation requirements.
• Lead requirement-gathering sessions, analyze business processes, and document user stories, process flows, and functional specifications.
• Collaborate closely with development teams to ensure proper understanding and implementation of requirements throughout the SDLC.
• Participate in defining project scope, priorities, effort estimation, and timelines.
• Contribute to solution design for automation initiatives, including workflow automation, software solutions, or RPA-related projects.
• Support pre-sales activities: analyze client needs, propose automation solutions, prepare materials, and join client presentations.
• Support testing activities through requirement validation, reviewing test cases, and participating in UAT.
• Provide post-delivery support and contribute to continuous system improvement.
• (Nice to have) Communicate with Japanese clients when required

WORK LOCATION:

• 4th floor, Moc Gia Cong Hoa Building, 123 Cong Hoa street, Ward 12, Tan Binh District, HCMC
• Other sites of transcosmos Vietnam

WORKING TIME:

• Service time: 8 AM - 5 PM, Monday – Friday & Bi-weekly Saturday

REQUEST

❖ Must have:

• Bachelor’s degree in IT, Computer Science, or related fields.
• 5+ years of experience working as an IT Business Analyst, System Analyst, or similar role in software or automation projects. 3+ years of experience working as Business Analyst.
• Ability to analyze complex business processes and propose optimized/automated solutions.
• Hands-on experience in software implementation, workflow automation, or application development.
• Strong IT background with understanding of system architecture, APIs, databases, and SDLC.
• Good English communication skills for working with international teams and clients.
• Experience in Manufacturing, FMCG, Electronics retail, or similar industries

❖ Nice to have:

• Pre-sales or solution consulting experience is a strong advantage.
• Experience with automation or RPA tools (UiPath, Power Automate, AA, etc.).
• Japanese language skills.
• Strong analytical thinking, structured problem-solving, and attention to detail.

BENEFITS

• Salary: Nego
• Working in the environment of a multinational corporation, with customers being the leading foreign companies in the field
• Promotion opportunities
• Periodical bonus: twice/year
• Position promotion, salary increase: once/year
• 13th month salary
• Insurances followed Vietnamese Labor Law
• Bonuses, gifts for Holidays
• Activities: Birthday party, Employee engagement activities