OVERVIEW

We are looking for a proactive and analytical Account Executive to support e-commerce and social commerce projects for leading Japanese and multinational brands.

The role involves managing project execution, coordinating with clients and internal teams, supporting EC marketplace operations, KOL/KOC campaigns, and analyzing performance data to drive business results.

The ideal candidate is a strong communicator, logical thinker, and fast learner who can take ownership of projects and work effectively in a dynamic environment.

KEY RESPONSIBILITIES

Project & Account Management

• Coordinate and manage day-to-day project execution
• Monitor project timelines, deliverables, and action items
• Support client communication and follow-up requests
• Prepare meeting minutes, project updates, and status reports
• Coordinate with internal teams to ensure smooth project delivery

E-commerce Operations & Performance Management

• Support marketplace projects across Shopee, TikTok Shop, Lazada, and other e-commerce platforms
• Monitor sales performance, campaign results, and operational KPIs
• Consolidate and analyze sales data, traffic, conversion, and campaign performance
• Identify issues, opportunities, and optimization recommendations
• Support reporting and business reviews
  

Social Commerce & Influencer Marketing

• Support KOL/KOC sourcing, booking, and campaign coordination
• Coordinate with influencers, agencies, and vendors
• Track campaign performance and prepare performance reports
• Support social outreach and media-related activities
  

Analysis & Problem Solving

• Analyze project and business performance data
• Identify root causes of issues and propose solutions
• Support decision-making through logical and data-driven recommendations
• Work with reports, spreadsheets, and performance dashboards
  

WORK LOCATION:

• Hybrid: Office located Scetpa Building, 19A Cong Hoa Street, Bay Hien Ward, HCMC.

WORKING TIME:

• Service time: 8 AM - 5 PM, Monday – Friday

REQUIREMENT

Must Have

• 1-3 years of experience in Account Management, Project Coordination, E-commerce, Digital Marketing, Business Operations, or related fields
• Strong communication and stakeholder management skills
• Strong logical thinking and critical thinking ability
• Comfortable working with data, numbers, and reports
• Able to identify issues and propose practical solutions
• Proactive, responsible, and willing to take ownership
• Fast learner with a positive can-do attitude
• Good English communication skills (written and verbal)
• Good proficiency in Microsoft Excel and PowerPoint
  

Preferred

• Experience with Shopee, TikTok Shop, Lazada, or other e-commerce platforms
• Experience in agency, client servicing, or project management environments
• Experience with KOL/KOC campaigns, social outreach, or influencer marketing
• Experience preparing performance reports and business analysis

WHAT WE OFFER

• Salary: Negotiable
• Competitive salary package based on experience and capability
• Annual performance and salary review
• Opportunity to work with leading Japanese and multinational brands
• Exposure to e-commerce, digital marketing, social commerce, and influencer marketing projects
• Career development opportunities toward Senior AE, Account Manager, and Project Management roles
• Hands-on experience managing real business challenges and client projects
• Supportive and collaborative working environment
• Opportunity to take ownership and make a direct impact on project success.