WE NEED YOU:

• Work cross-functionally with key partners in departments to develop business insights that drive process automation and cost optimation for organization.
• Manage and develop an organization‘s BI strategy including working with senior management to identify business goals and objectives and then designing and implementing a BI solution that meets those goals.
• Collaborate with Internal or Client Teams to keep track & provide intelligent dashboard and analysis to understand the business situation and provide solutions to grow revenue.
• Follow project to smoothly work with internal team and other stakeholders (Other Departments) to make sure well-delivered project with high quality & on time.
• Planner: Be able to understand client brief, work with Strategic team to build up the data to support for proposal.
• Scope of work will be customized according to project expectation, client requirement or marketing field updated.
• Present and promote TCV’s business intelligence services to prospective clients.
• Understand client needs and tailor solutions to meet their specific requirements.
• Stay up-to-date with industry trends, competitor activities, and market conditions.
• Identify trends and areas for BI services provider.
• Educate stakeholders to understand concept of business intelligence services.

WORKING TIME:

• Service time: 8 AM - 5 PM, Monday – Friday & Bi-weekly Saturday

REQUIREMENTS:

• Bachelor’s degree in Business Administration, Information Technology, Data Sciense, Business Intelligence, Consultant or a related field.
• At least 2 years of experience as a Business Intelligence, Data Analyst with proven business intelligence projects implemented.
• At least 1 year in data extraction, data processing using SQL language.
• At least 1 year in using data visualization tool (e.g. Power BI, Tableau, Qlik).
• Good command of English communications skills (speaking, listening, reading, and writing).
• Experience in data analyst for contact center, sales, or operations is the plus.
• Good Excel, Power Point skills.
• Experience in handling real data with innovative and strong analytical and algorithmic problem solvers.
• Strong negotiation and problem-solving skills.
• Good at data reporting and present the data convincingly.
• Good organizational, analytical, as well as oral, presentation and written communication skills.
• Proficiency in office software and basic knowledge of business.
• Understanding of business intelligence concepts and solutions.
• Aptitude to learn and understand new and emerging technologies.